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When Technology Fails, Who Pays?

I read a post (and partial rant) by Bart Cleveland over at AdAge blog last week. The server is down, he is the feeling hostage to the IT guy, and it ain’t no fun. In fact, when technology fails, it causes a lot of waste and misery in the work place.

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Traditional thinking held that buyers and sellers were on opposites of the table, and “getting a good deal” meant having a winner and a loser. This leads to a split personality because we are all buyers and sellers.

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Some small businesses are just getting their first web site. Others are thinking about an upgrade. In either case, know the difference between Web 1.0 and 2.0 before you buy.

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You may buy clothes or food with confidence, but how do you feel when it comes to buying technology?

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Many businesses are willing to invest time and money in high quality photography for print materials. We think it’s just as important for the company web site.

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A live recording at our podcasting“how to” seminar at the University of Phoenix in Honolulu. Roxanne talks with a podcatcher and a podcaster, getting their experience with podcasting to date.

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In the recent report of Pacific Business News’“Hawaii’s Fastest Fifty,” 24 business owners stated finding and keeping competent employees was their biggest business challenge. Here are some ways your web site can help.

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WiFi networks are increasingly popular— at home and in many business locations. Many people still overlook an important security feature: setting the network name and configuring a password. And in some places, the police are onto this!

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Roxanne’s short list of what’s in and what’s out when it comes to doing business in the third millennium.

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It’s no longer just who you know, but who do you know and what do they know? It’s a truism that it’s hard to know what you don’t know. Increasingly though, what you don’t know can be costly to your business. Here are some tips for hiring people in the know.

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Summary points from a lively panel discussion for the International Association of Business Communicators in Honolulu, with Peter Kay, Burt Lum, Ryan Ozawa, and Roxanne Darling. Read on down for photos!

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Topic: Podcast Talk at the University of PhoenixAnother“BizzyCast Express” live recording in downtown Honolulu.

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Topic: Podcasting 4 NewbiesWhat you need to know about adding podcasts to your web site.

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Bare Feet Studios’ debut“BizzyCast”—otherwise known as a podcast—featuring Roxanne Darling.

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Topic: How to: PayPal Accounting for BusinessWe think PayPal is a great online payment processing tool, and it’s been getting better. It functions a little differently from your other business accounts though. Learn how to set things up and reconcile your accounts without having to figure it all out yourself.

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Topic: How to: Use Site Structure to Get Better Search Engine RankingsIf someone types your actual company name into Google, we think you ought to show up in the top three, or at least the first page or two. If not, here are three things you can do to improve search responses.

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Topic: Podcasting - Applications for BusinessA live recording of our talk at the Pacific New Media Center in downtown Honolulu.

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