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Last 20 Shows #46 Newmarket International Janine C. Kniola, Delphi Product Manager, and Elise Sherman, Newmarket's Marketing Programs Manager, give us insight into Delphi's web-based sales management software and how this technology enhances the relationship building process. Download and listen now Link to the Show NotesListen | Listen in your iPhone | Download | View full cache |
#45 Video On Demand with NxTVRuss Reeder, president and COO of NxTV, Inc., gives us insight into the world of Internet Protocol Video-On-Demand and how it’s put in-room entertainment on the map. Click on the logo to download and listen to the show now... Link...Listen | Listen in your iPhone | Download | View full cache |
#43 Revenue Management with JDAJDA has some fantastic solutions to help automate the revenue management process. Douglas Lapointe, VP, Pricing & Revenue Management, leads us in a discussion about the importance of revenue management and how technology and multiple booking sources almost require that...Listen | Listen in your iPhone | Download | View full cache |
#44, Green Update with Tony LoghurstTony Longhurst rejoins the panel for an update on hospitality green initiatives...what's working, what's not and what you might focus on to get things going. Click on the podcast button to download the show and listen now. Link to the...Listen | Listen in your iPhone | Download | View full cache |
#42 Business IntelligenceindieHotelier #42 is up...had a great discussion about business intelligence technology with Julie Squires, Dan Morrison and Jill Wilder and Cam Troutman of Aptech Computer Systems. Aptech specializes in hospitality software that makes operational and financial analysis and decision making...Listen | Listen in your iPhone | Download | View full cache |
#41 Diva Marketing TalksToby Bloomberg, president of Atlanta-based Bloomberg Marketing and author of the Diva Marketing Blog, gives us further insight into the world of social media. Some of the subjects we explored in this episode.... Trends...use of video, reviews and other user...Listen | Listen in your iPhone | Download | View full cache |
#40 Sheep and ChicksLast Friday's show with Patricia Brusha, A Couple of Chicks Marketing, turned out to be quite lively. She did a terrific job leading us through various social media topics including blogging, Facebook and the importance of conversations and two-way interaction...Listen | Listen in your iPhone | Download | View full cache |
MaestroWarren Dehan and Shelly Edwards of Northwind Maestro lead us in a stimulating conversation about the impact of social media, web 2.0 and the increasing use of the internet on hotels and their guests. We cover some interesting ground including...Listen | Listen in your iPhone | Download | View full cache |
#38 TrivopThis week's program features Thomas Owadenko, founder and CEO of the world's first video guide for hotels, Trivop. He gives us a behind the scenes look, including the history and inspiration behind this new new travel service. Link to the...Listen | Listen in your iPhone | Download | View full cache |
#37 ChrispitalityChris Clarke recently launched the Chrispitality wiki...first to serve the hospitality industry. Chris gives us some background about wiki's, why they're becoming an important part of the on-line landscape and his inspiration to develop Chrispitality. Link to the MP3 (to...Listen | Listen in your iPhone | Download | View full cache |
Happy iPhone Day with VibeAgentAdam Healey leads us in a discussion about his new venture, VibeAgent (still in beta and requires an invitation to play). This is a really interesting mash-up of hotel booking and review sites, a la Kayak and TripAdvisor. But as...Listen | Listen in your iPhone | Download | View full cache |
Missed OpportunitiesDana Bushman, passenger on the now famed Continental Airlines flight 71, gives us an inside look into the chain of events that has turned out to be a PR nightmare for the airline. Listen and learn how mistakes and crisis...Listen | Listen in your iPhone | Download | View full cache |
Hospitality 2.0This week, special guests Julie Squires and Sherry Heyl lead us in a lively discussion about the nuances of web 2.0, social media, blogging, etc. Listen and learn how you can take advantage of the new internet. Link to the...Listen | Listen in your iPhone | Download | View full cache |
Hotel AV UndergroundThis week, John Self, Debbie and I discuss the world of Audio Visual, and what it takes to be a remarkable contract providor. Link to the MP3Link to the Show Notes...Listen | Listen in your iPhone | Download | View full cache |
Green with GlennGlenn Hasek, publisher and editor of Green Lodging News, leads us in a discussion about the latest green trends and gives us an insiders look into how our industry is faring in this very importmant movement. Link to theMP3Link...Listen | Listen in your iPhone | Download | View full cache |
Hotel Preventive MaintenanceTim Fanning leads us in a discussion about the importance of preventive maintenance to your hotel...it's not just about keeping things working. Link to the MP3 file Link to the Show Notes...Listen | Listen in your iPhone | Download | View full cache |
Sharpening Your Saw...Keeping Up with New MarketingStephanie and I take on the subject of new marketing, everything from blogs and podcasts to RSS and wiki's. We talk about ways hoteliers can initiate and hold conversations with their guests...a much more cost effective method than traditional marketing...Listen | Listen in your iPhone | Download | View full cache |
Hotel Development...Built to LastHotel development usually follows numbers, trends, other projects, etc. That can be a dangerous way to assess things...because markets change, demand fluctuates, etc. In this episode we discuss the common pitfalls to hotel development, and more importantly, how to avoid...Listen | Listen in your iPhone | Download | View full cache |
The Shift...It's HappeningDebbie, Tim and I discuss the impact of a changing global economy on the hospitality business. What sort of opportunities does it create? What responsibility do we have to educate the young people? Listen to the show to learn more....Listen | Listen in your iPhone | Download | View full cache |
The Value of SustainabilitySustainability expert Tony Longhurst leads a great discussion on the exponentially increasing value of environmental sensitivity and gives us numerous examples of how some hotel companies are emerging as the leaders in this area. Link to the MP3 Link to...Listen | Listen in your iPhone | Download | View full cache |
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