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Fairness video 5

"Who assesses the assessors?" A participant at Age Concern Torbay's Big Q listening event wonders whether enough is being done to make sure the care assessment system is working. Download Fairness video 5

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"Its postcode lottery again." A participant at Age Concern Hull's Big Q listening event describes how services can be withdrawn without the needs of the older person changing. Download Fairness video 4

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"Theres an awful lot of small things in between that allow people to actually live in the community" A participant at Age Concern Metro Bury's Big Q listening event discusses the low level care and support services that are being...

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"My concern which I mentioned before, is the diversity of provision for activity in residential homes" A participant at Age Concern Hampshire's Big Q listening event shares his concern about differences in the quality of care. Download Fairness video 2

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"Why does one [county] provide more facilities than what the other one can" A participant at Age Concern Hampshire's Big Q listening event questions the fairness of the care and support system. Download Fairness video 1

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"The quality of care: a lot of these carers are untrained." A participant at Age Concern Norfolk's Big Q listening event discusses the quality of care and support. Download Dignity video 4

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"I saw some Id be horrified to be put into because the staff dont seem to care" A participant at Age Concern Norfolk's Big Q listening event discusses the differences in quality between care homes. Download Dignity video 3

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"she said I've had a carer, they sent a man" A participant at a joint Age Concern England/Mencap listening event held in Sheffield discusses the subject of his Aunt's dignity. Download Dignity video 2

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"Older people are sometimes not valued and that is so hurtful" A participant at Age Concern Dacorum's Big Q listening event discusses the subject of older people's dignity. Download Dignity video 1

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"They have to fill in one form which is 36 pages long" A participant at Age Concern Hull's Big Q listening event describes how the complexity of benefits' forms is a barrier to older people. Download Clarity video 4

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"Information has got to be clear" A participant at Age Concern Hampshire's Big Q listening event discusses the need for clear and timely information about the care and support system. Download Clarity video 3

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Participant at Age Concern Big Q listening event discusses the subject of clarity Download Clarity video 2

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"the care system is very complex and its hard to find your way around it" A participant at a joint Age Concern England/Mencap listening event held in Sheffield discusses the complexity of the care and support system. Download Clarity video...

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A participant at Age Concern Norfolk's Big Q listening event discusses the days activities. Download LE Eamon McGrath video

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Stephen O'Brien MP, Shadow Minister for Health, at Age Concern Cheshire's Big Q listening event. Download LE Stephen OBrien video

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Alan Johnson MP, Secretary of State for Health, describes the challenge of improving the care and support system at Age Concern Hull's Big Q listening event. Download LE Alan Johnson video

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Stuart is enjoying a happy retirement on the Greek island of Skiathos. Listen to his experiences of moving to Greece from the UK, and his tips on what to do if you're considering doing something similar. Listen to Stuart's story

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Lary is 90, was widowed 3 years ago, and now lives alone. She desperately wanted to stay in the home she has lived in for 60 years. The only problem was that she found getting out to the shops difficult....

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Brenda and Trevor contacted Age Concern Stafford & District because they were having difficulties with their Housing Benefit claim and were afraid that they would not be able to pay their rent. Brenda was becoming very stressed and both were...

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Terry’s job in a recycling plant was undermining his health. He needed to leave work but as he was 60, he could not draw his pension. He contacted Age Concern Teesside has recently gone back to them Concern as his...

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